TECHNICAL SUPPORT

Possible Issue: Power Supply Problems Check LED Controller. Is the Status LED on? Is the power adapter on? Check wiring at the operator’s power source. Trace wire from LED Controller. Check Press-on Headers. Are the wires well-secured? Are they pressed in vertically all the way? Screws facing outwards? Match wire colors with the words on the LED Controller’s cover. Ensure the external connector mating the LED Harness Cable to the LED Strip is fully connected. Check pins inside the connector.

Possible Issue: Signal Wire Problems Signal wiring is disconnected. Use a multimeter to determine what type of signals exist for fully-open and fully-closed. Use the Wiring Guide insert to determine which profile you should be using. Check if the LED Controller is properly grounded to the same Common in use by the Operator. Potential programming issue with LED Controller. REMINDER: If installing on an A/C system, the LED Controller must use an A/C Signal Converter Board.